We work with the best transcribers, who are experienced in their field, with excellent attention to detail and a great command of the English language, and each transcript is transcribed and then fully proofread.
As part of our workflow system, every single transcript must go through a mandatory quality assurance process before being finalised and sent to the client.
Unlike many of our competitors, our remit is to work with you to the very end, making any number of reasonable adjustments to any document free of charge. If, for any reason, we have not met your brief and you are dissatisfied with our transcription service, you will not be charged for any work carried out, or will receive a full credit for any work already billed.
This is our guarantee to you.